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Documentation Index

Fetch the complete documentation index at: https://docs.sentalis.co/llms.txt

Use this file to discover all available pages before exploring further.

Sentalis continuously reads data from the sensors installed throughout your facility and automatically generates alerts when a reading crosses a configured threshold. You do not need to watch sensor feeds manually — the platform evaluates conditions in real time and surfaces events that need your attention in the right place at the right time.

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Alert types

The table below lists every alert type Sentalis can generate, what triggered it, and its default severity level.
AlertWhat it meansSeverity
Fall detectedThe radar sensor detected a fall event at the bed or in the roomCritical
Patient lying on floorThe sensor detects the patient’s body mass on the floor rather than the bedCritical
Patient out of bedThe patient has left the bedWarning
Patient motionlessNo movement has been detected for an extended periodWarning
Tachypnea detectedBreathing rate is abnormally fastCritical
Bradycardia detectedBreathing or heart rate is abnormally slowCritical
Bathroom duration exceededThe patient has been in the bathroom longer than the configured time thresholdCritical
Bathroom entryThe patient has entered the bathroomInfo
The specific thresholds that trigger each alert are set by your facility administrator in the alert rules. The thresholds shown here reflect typical clinical defaults and may differ in your facility.

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Severity levels

Every alert carries one of three severity levels, each with a distinct colour indicator so you can gauge urgency at a glance.
Red indicators mean a patient may be in immediate danger. Critical alerts require your attention right now — do not wait to investigate.Situations that generate a critical alert include falls, detected breathing abnormalities (tachypnea or bradycardia), a patient found lying on the floor, and bathroom visits that exceed the configured duration limit.What to do: Follow your facility’s emergency response protocol immediately. Attend to the patient or dispatch the appropriate team member without delay.

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Where alerts appear

Sentalis surfaces alerts in multiple places so the right person sees them regardless of which view they are working in.

Command Centre

The top-level facility view shows a facility-wide alert summary. This is where charge nurses and facility managers get an overview of outstanding events across all wards.

Ward detail sidebar

When you open a ward, the sidebar panel shows alerts scoped to that ward. Use this view to monitor a specific floor or unit during your shift.

Bed detail — Alerts tab

Selecting an individual bed and opening the Alerts tab shows the full alert history for that bed. This is the most granular view, useful when you need to review what happened with a specific patient.

Alerts page

The dedicated Alerts page, accessible from the sidebar navigation, provides a centralised list of all alerts across the facility. You can filter by severity, switch between active alerts and alert rules, and monitor the live alert queue from one place.

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Responding to alerts

How quickly you act depends on the severity level.
Treat a critical alert as you would any urgent patient safety event. Stop what you are doing, review the alert detail to confirm which bed and patient is affected, and follow your facility’s emergency response protocol. If your facility has configured an automation to escalate unacknowledged critical alerts, a second notification will be sent to the on-call supervisor after the configured delay.
Review warning alerts between tasks or at the next natural break in your workflow. Open the alert to see the sensor readings that triggered it, then check on the patient. If you find the patient needs immediate help, escalate through the normal clinical chain.
No action is needed. Info alerts are logged automatically. You can review them at any time to understand patient movement patterns or verify timestamps when reviewing an incident.

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False alerts and sensor data

Sensors occasionally generate alerts that do not reflect a real clinical event — for example, a brief signal dropout or a patient adjusting their position in a way that resembles a fall. These are known as false alerts.
Never dismiss a critical alert without first physically confirming the patient’s status. A brief check is always safer than assuming the alert is false.
If your facility is experiencing a high rate of false alerts from a particular sensor, report it to your biomedical engineering team or facility administrator so the alert rule threshold or sensor placement can be reviewed. When a sensor has not reported data for some time, Sentalis may flag the readings as stale. Stale data means the alert may not reflect the patient’s current state. Treat alerts from sensors flagged as stale with appropriate caution and verify directly with the patient.